Returns and Exchanges Policy

At Lenco-Catalog, we stand behind the quality of our electronics. If you are not completely satisfied with your purchase, you can return your item in its original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or visit our support portal to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Device

  Securely place the item in its original packaging, including all manuals, cables, and accessories to ensure a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned hardware, we will process your refund to your original payment method within 5-7 business days.